File a Complaint

Against a Real Estate Licensee or Permit Holder:

Complete a Statement of Fact Form 514 (Real Estate Licensees, Inspectors, Energy Auditors, Asset Managers, Timeshare Agents, Timeshare Representatives, and Property Managers) also known as the Complaint Form
Complete a Statement of Fact Form 514c (Appraisers and Appraisal Management Companies) also known as the Complaint Form
Complete a Statement of Fact Form 514d (Inspector of Structures) also known as the Complaint Form
Provide a complete and detailed sworn statement of your complaint.
Name all parties present during conversations or actions.
Use dates and time to indicate when conversations/actions took place.
Provide names, addresses and telephone numbers of any witnesses to the events described in your complaint.
Provide substantiating documentation when possible.
Submit your completed complaint form and attachments to the Compliance Section at the Nevada Real Estate Division through one of the following methods: hand deliver, mail, fax or email (RealEstateCompliance@red.nv.gov).

You must provide documentation of your attempt to resolve the issue prior to completing and submitting a complaint.
Complete a Form 514a, also known as a Statement of Fact Against a Community Manager.
Provide a complete and detailed sworn statement of your complaint.
Name all parties present during conversations or actions.
Use dates and time to indicate when conversations/actions took place.
Provide names, addresses and telephone numbers of any witnesses to the events described in your complaint.
Provide substantiating documentation when possible.
Hand deliver or mail your completed complaint form and attachments to the Compliance Section at the Nevada Real Estate Division.

Print Form 530, Intervention Affidavit. (If you do not have the ability to print, then contact our office by phone or in person to receive a copy of Form 530).
Send a certified return receipt letter to the respondent detailing your complaint and a suggested resolution.
Wait 10 business days. Then attach a copy of your certified letter, exhibit 1, and a copy of the certified return receipt card to the completed Intervention Affidavit.
Mail, or hand deliver, the notarized Intervention Affidavit to the Ombudsman’s office.

Note: A notary is available at no charge. Please call first if you will require this service.

Complete the Request for Records of Complaints form to request a record of complaints filed against a licensee.
The Division may take up to 5 working days to complete this request.
Submit your completed request to the Nevada Real Estate Division through one of the following methods: hand deliver, mail, fax or email (RecordRequests@red.nv.gov).